Shipping Policy

Thank you for shopping with Sofia & Elina. We are committed to making your delivery experience clear and dependable.

Shipping Cost

We offer free shipping on all orders.

Order Processing

Orders are normally processed within 24–48 hours on business days. Orders placed on weekends or holidays begin processing on the next business day.

Estimated Delivery

Our current estimated delivery time is approximately 8 business days. Delivery estimates are not guaranteed and may be affected by holidays, high order volumes, weather, carrier disruptions, or other circumstances outside our reasonable control.

Tracking

Once your order ships, we will send a tracking link to the email address used at checkout. Please allow up to 48 hours for tracking information to become active.

Address Accuracy

Please review your shipping address carefully before completing your order. If you notice an error, contact us immediately. We will try to assist, but we cannot guarantee that an address can be changed after processing has begun.

Multiple Packages

In some cases, items from the same order may arrive in separate packages. If this happens, you may receive more than one tracking link.

Delivery Issues

If tracking shows a delay, delivery exception, or delivered status but you cannot locate the package, first check around the delivery location and with household members or neighbors. Then contact the carrier and email us so we can help investigate.

Contact

For shipping questions, email info@sofiaelina.com and include your order number.